We are committed to controlling the collection, use and
disclosure of the personal information provided by its customers.
Association Model Code for the Protection of Personal Information
and is compliant with federal and provincial privacy laws
including the federal Personal Information Protection and
Electronic Documents Act
Any time you do business with us, or with anyone acting
as an agent on our behalf, you are protected by the rights
We do NOT collect or store any credit card information through
its website. All credit card transactions are provided by
a secure transactions users are protected by its policies.
Personal information is collected by us only when you specifically
and knowingly choose to provide it such as when you subscribe
to newsletter, enter a promotion or choose to receive information,
products or services from us. We may also receive personal
information from our business partners and other third parties
provided that such third parties confirm to us that they
have obtained your consent to the disclosure of your personal
Publicly available information, such as a public directory
listing of your name, address, telephone number and electronic
address, is not considered personal information.
We collect and use your personal information primarily
for the purpose of providing you with the products and services
you have requested from us.
Your personal information is used to communicate with you
about your account and to provide you with information related
to other publications and services.
We may also contact you from time to time to conduct market
research and surveys in an effort to continually improve
our product and service offerings.
Your personal information will not be used for any other
purpose without your consent.
We do NOT collect any "Anonymous or 'non-personal'
information gathered by us through our website or cookies
We will try to ensure that information about you is accurate,
complete and up-to-date. However, please inform us to whom
you provided your information of any change of name, address
or other information. In the event you have questions about
the accuracy of factual information we have collected about
you, you will have access to that information in order to
verify and update it. If we have disclosed inaccurate information
about you to a third party, we will be pleased to contact
the third party in order to correct the information.
If you have any questions about the collection, use or disclosure
of your personal information by us, or if you simply want
to know whether we have any of your personal information
on file, you may contact your local Privacy Compliance Officer.
Except in limited circumstances, as specifically provided
by applicable privacy legislation, we can tell you whether
they hold personal information about you. They can tell
you the source of the information, allow you access to your
personal information and find an account of the use that
has been made or is being made of the information and the
third parties to which it has been disclosed.
We will only refuse access to information about you in those
circumstances permitted or required by applicable privacy
legislation. If we refuse access to you, it will provide
you with the reasons for its refusal upon request. Exceptions
may include information that contains references to other
individuals, information that cannot be disclosed for legal,
security or commercial proprietary reasons, and information
that is subject to solicitor-client or litigation privilege.
We will respond to your requests for access in accordance
with applicable privacy legislation.
QUESTIONS OR CONCERNS
If you have any questions or concerns about the personal
information about you held by us or about the compliance
If you are not satisfied with the response from your local
Privacy Compliance Officer after making a complaint, you
may have recourse to additional remedies under applicable
privacy legislation. For further information, please contact
the federal Privacy Commissioner or your provincial Privacy
Commissioner, as applicable. Contact information is available
on our website or by contacting any one of our senior staff.
Access to Personal Information
We will afford you a reasonable opportunity to review the
personal information in your file, if you so request by